FAQs

Which materials are used in yes merino products?

yes merino specialises in high-quality clothing and accessories made from soft, breathable merino wool. This material is known for its excellent temperature regulation, moisture-wicking properties, and softness against the skin. It is odour-resistant, fire retardant and the lighter styles dry quickly. It's pretty hard to beat when it comes to full life-cycle sustainability and eco-friendly credentials too! It has been called a wonder fibre and we agree.

Almost all of our products are 100% merino wool from non-mulesing farms in New Zealand and Australia but a couple do have other fibres to enhance their performance, as stated in the product descriptions.

Are you mulesing-free?

Yes, we only stock mulesing-free merino wool products. Mulesing is a cruel disease management practice for sheep that has been illegal in New Zealand since 2018. We encourage all countries to ban mulesing and ensure we only stock mulesing-free brands.

Why don't you source merino wool from the UK?

Very few farms breed merino sheep in the UK. Their hooves often get diseased in the damp environment. Merino sheep thrive in the dry, high country like the South Island of New Zealand and similar environments. Their home there is some of the most incredible landscape ever - it is deeply remote, peaceful and simply stunning.

How should I care for my merino wool garments?

Good news - don't wash it unless you need to! The best thing you can do to take care of merino wool is to air dry it, only washing it when you need to. Small marks can be wiped off with water and laundry soap (or a baby wipe!) 

When it is time to wash, always read the label first. Most of our products are machine-washable, just use the wool cycle with pre-set lower temperatures and a lower spin speed. To really look after them use wool detergent, the wool cycle or hand wash and air dry flat.

Avoid using bleach and fabric softeners - most natural fibres don't respond well to these. 

Lay the garments flat or if they're smaller hang them over a rail or line to air dry. Don't use the tumble dryer. This will help preserve the natural fibres and extend the life of the clothing. 

See our How to Wash Merino Wool page for more detail and guidance.

Is merino wool itchy?

No, it has a much finer fibre than wool from other breeds of sheep so it is soft and comfortable. This is often really surprising for people who haven't experienced merino wool before. 

Lightweight merino wool feels more like silk than the course wools of heavy woolly jumpers and it is scientifically proven to ease eczema and other skin irritations so it's certainly not itchy! 

Are yes merino products suitable for sensitive skin?

Yes, merino wool is often recommended for individuals with sensitive skin due to its fine fibres that reduce itchiness and irritation. The natural properties of merino wool also help to regulate body temperature, ensuring comfort throughout the day.

Can I return or exchange my purchase?

Yes, if you are not satisfied with your purchase, it hasn't been worn and is in the same condition you received it, you may return or exchange the item within three weeks of purchase. Please email julia@yes-merino.com to initiate a return or exchange.